Returns and Complaints

Complaints

Mistakes can happen – whether during installation or production 😅 That's why every apgo film, hybrid glass, or skin comes with our installation warranty.

How to submit a complaint or make a warranty claim?

1. Send us a message within 7 days of receiving your order.
2. Include your order number, product name, and a short description of the issue.
3. Attach clear photos or a video showing the defect or damage.
4. If the issue was due to improper installation, we’ll usually send you a replacement product — you only cover the shipping cost (depending on the delivery method).
5. If the issue was our fault, we’ll cover all the costs — no worries!

📧 Email: apgo@goapgo.com or shop@apgo.eu or use the contact form.

Returns

Please keep in mind that your order was prepared especially for you, and many products are made to order 💛

You can find full return terms in our Terms and Conditions.

Quick return instructions:

1. Pack the items you’d like to return 😕 and send them to:
2. RMA-apgo
   Klonów 21
   32-222 Klonów
   Poland
3. Include a note with your order number or buyer details inside the package.